Articles in this category What factors can affect my Internet speeds? There are countless things that can cause a slow Internet connection. Troubleshooting a slow connection problem is an investigation and it can take some time an... Why does my Internet keep disconnecting or move so slow? 90% of the time, a reboot of your router fixes the problem. Try th How do I reboot the Internet antenna? To reboot your Internet antenna, simply unplug #4 (the Internet antenna power supply) fr Is my connection problem due to my router or the Internet service? If you are having problems with your connection and want to see if it is a problem with your router or your Internet service, you can do the following test: How can I check my Internet speeds? Want to check your burstable speed? Use our Speed Test App (brought to you by www.speedtest.net). Keep in mind that How can I fix video buffering (the spinning circle of death) when I stream? Please see this article. What can I do about a weak wifi signal (low bars) on my device? If you have a weak wifi signal at your device (e.g., laptop, TV, Roku, etc.), you will experience slow speeds, disconnects, and poor Internet. To troubleshoot t... Can anything interfere with my Internet antenna's signal? Yes, there are many things that can affect your antenna's signal. Since these things listed below are always changing, so can your Internet antenna's signal. What should 'ping', 'download' and 'upload' be on my speed test? Short answer: Ping can be less than 50 ms (milliseconds) on the average. Anything <100 ms is required for VoIP.
